Privacy Policy
Last updated: June 2025
At Cochez Santé, the protection of your personal information is paramount. This privacy policy explains how we collect, use, store and protect your personal data when you use our website or our services.
1. Introduction
Welcome to the Cochez Santé website ("we", "our", "ours"). We are committed to respecting your privacy and protecting your personal information in accordance with applicable privacy laws in Canada, notably the Personal Information Protection and Electronic Documents Act (PIPEDA) and Bill 25 in Quebec.
2. Information we collect
We collect different categories of personal information, including:
- Personal identification information: name, email address, telephone number, postal address.
- Payment data: information related to payments made for our products or services.
- Navigation data: information collected automatically when you browse our site (IP address, browser type, pages viewed, etc.).
- Usage data: information about your use of our website, our services and our products.
3. How we use your information
We use your personal information for specific purposes, such as:
- Order processing: to manage purchases and transactions.
- Service improvement: to improve the user experience on our website.
- Communication: to send you important information about our services, promotions, or updates about your account.
- Legal compliance: to comply with legal and regulatory requirements.
4. Sharing your information
We undertake not to sell, rent or share your personal information with third parties for commercial purposes without your prior consent, except in the following situations:
- Service providers: we share your information with third-party service providers who help us perform certain functions, such as payment processing or shipping management.
- Legal compliance: we may be required to disclose your personal information if required by law or if necessary to protect our rights, our security or those of third parties.
5. Protection of your information
We implement appropriate security measures to protect your personal information against unauthorized access, use or disclosure. This includes the use of encryption technologies and other physical and technical protections.
6. Your rights regarding your personal information
In accordance with applicable laws, you have the following rights regarding your personal information:
- Access: You can request to view the information we hold about you.
- Rectification: You can request correction of your personal information if it is incorrect.
- Deletion: You can request deletion of your personal information, subject to legal and contractual requirements.
- Opposition to processing: You can object to certain processing of your data, such as direct marketing.
To exercise your rights, please contact us at the email address below.
7. Cookies and similar technologies
We use cookies and other similar technologies to improve your experience on our website. Cookies allow us to:
- Identify you when you return to our site.
- Track preferences and personalize content.
- Analyze site usage.
You can configure your browser to refuse cookies or to be notified each time a cookie is sent. However, this may affect your experience on our site.
8. International data transfer
We use cookies and other similar technologies to improve your experience on our website. Cookies allow us to:
- Identify you when you return to our site.
- Track preferences and personalize content.
- Analyze site usage.
You can configure your browser to refuse cookies or to be notified each time a cookie is sent. However, this may affect your experience on our site.
9. Changes to this privacy policy
We reserve the right to modify this privacy policy at any time. Any update will be published on this page with the date of the last revision. We encourage you to regularly consult this page to become aware of any changes.
10. Contact us
If you have questions or concerns about this privacy policy or how we process your personal information, please contact us at: